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RAM Insider Talks Bolt Failure

We interviewed a RAM insider who didn’t want to be identified because what he had to say could put him in deep trouble, but the very thing that he was supposed to be quiet about happened to him and his truck. “I’m a foreman for a Dodge dealer, and I’ve worked for Dodge for 30 years. The reason why you have me now is that this is my own personal truck. It’s in the shop right now.

Secret RAM Insider discussing the bolt failure anonymously.

The Insider Experience

My truck is a 2022 model. It’s all under warranty, and I get this check engine light. No big deal, right? I pull in and I have two recalls and I have a code for grid heater performance. I have no performance issues, and I grab the stud on the top of the grid heater and it’s loose. So, I go to get the grid heater, and I can get the part, but the relay is the problem. The contact sticks in the relay and they apply voltage continuously, and if that bolt is a little loose it arcs and basically melts.

The nut doesn’t back off, it falls off because the stud gets eaten through, and then it gets ingested into cylinder number six. It happens so much! I’ve seen 10 catastrophic engine failures in the past six months, let alone grid failures. I got a new grid heater with no problem, but my issue is that the relay is on backorder and there’s no ETA.” (We interviewed him just days before RAM announced the recall of the heater relay.) 

The RAM Insider explains that the only solution to the RAM failure is the Banks Monster-Ram

The RAM insider continues, “The reason I called Banks is that I use this as a tow rig, it just does everything that I want it to do. I ordered the Monster-Ram because of the redesigned heater element. I’ve got a bunch of cab and chassis in here now with problems. And that new grid heater? It’s the same design. The nut is the same nut that gets loose and causes the problem. Nothing has changed. Nothing’s resolved.”

The Only Solution

The Monster-Ram is the solution as it eliminates the grid heater and replaces it with a high-flow billet intake plate. Intake air is pre-heated by a supplied coil heater located vertically within the Monster-Ram casting. It provides performance and peace of mind.