Banks Power Customer Support

Banks Power Customer Support

Your satisfaction is important to us. When you purchase any Banks product, you become a part of our family. Have a question or comment? Our techs are ready to assist you.

SHIPPING DELAYS: COVID-19 and the holiday season are causing shipper and supplier delays. Your order may take longer than normal to arrive. We appreciate your patience during this time. We are doing everything in our power to get you your products as quickly as possible. When your order ships, you will get a tracking number by email.

Customer Support Categories

Owners Manuals

Banks Power Owners Manuals provide you with important, product specific information regarding the installation and use of your product. Look

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For questions regarding our line of products, or to place an order:
Monday to Friday 7am-5pm (Pacific)
(800) 601-8072 (phone or text)

Customer Service

For information concerning your order, shipment status, and package contents:
Monday to Friday 8am-5pm (Pacific)
(800) 601-8072 (phone or text)

Technical Support

For technical questions concerning installation, troubleshooting, and warranty inquiries:
Phone support: Our Tech Support is available via phone.
Monday to Friday 8am-4pm (Pacific)
(800) 601-8072 (phone or text)