Product Support Engineering Intern

Banks Power, is seeking a Product Support Engineering Intern to work part time, 12-15 hours per week while attending classes and full time, up to 40 hours per week during the summer.

Successful candidate will:

Maintain a master list of all company products and associated Owner’s/Installation manuals.
Work with Engineering, Technical Support, and Installation department to ensure completeness of Owner’s/Installation manuals documents.
Maintain and update current Owner’s/Installation manuals, and create new Owner’s/Installation manuals as needed per new products.
Work with Engineering to ensure Marketing, Sales and other departments have the current release of user and installation manuals.
Provide a weekly report to management regarding work in progress and product status; assist with miscellaneous projects as directed.
Review BOM (Bill of Materials) to consolidate and rationalize products to reduce the amount of part numbers.
Install products on vehicles to perform hands on tests and evaluation of products in development and repair.
Analyze well-defined technical problems related to the support of new or existing products, processes, or services.
Research competitive products in various markets. Document and report findings.
Test and evaluate products, processes, or services. Document and report findings. Help to implement changes to improve performance, reliability, and maintainability.
Create engineering documentation necessary to release or change products .
Evaluate PPAP samples from suppliers. Document and report findings.
Work with cross-functional team members, providing engineering support to resolve well-defined technical problems.

Requirements

Successful candidate will have completed 2 years of coursework toward a ME degree or Engineering Technology Bachelors degree, good technical writing abilities, and a GPA of 3.0 or greater.
Must be an automotive enthusiast and have a passion for aftermarket automotive products.
Must be able to work in a team environment and have excellent technical skills and good technical writing ability.

Personal Attributes

Highly responsible, self-motivated and able to thrive in an energetic, fast-paced, creative environment.
Strong work ethic and the ability to work effectively independently and in a team environment.
Ability to meet agreed upon deadlines.
Hands-on; proactive in nature.
Have excellent communication skills (written, verbal, presentation and interpersonal).

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